Elevator and Escalator Outages

Find out which elevators and escalators are currently out of service at trainstations and will be repaired or replaced in the near future.

Elevator defective? There is a remedy!

With the help of the BVG Muva Aufzugersatz (lift substitute service), you can get an alternative, barrier-free travel option at certain S-Bahn and underground stations if a lift is not available, at no extra cost to your ticket or with a valid disability card by calling the BVG Muva call centre on + 49 30 256 55 555 or via app. Aids such as walking sticks and wheelchairs are accepted. This offer currently applies for:

S1 between Brandenburger Tor and Wittenau
S2 between Brandenburger Tor and Tegel and between Attilastraße and Schichauweg
S25 / S26 between Brandenburger Tor and Bornholmer Straße
S3 / S5 / S7 / S75 und S9 between Hauptbahnhof and Friedrichsfelde Ost or rather Karlshorst
S41 / S42 between Frankfurter Allee and Wedding
S8 / S85 between Frankfurter Allee and Wittenau or rather Bornholmer Straße.
U1 / U3: between Warschauer Straße and Kottbusser Tor
U2: between Klosterstraße and Schönhauser Allee
U5: between Hauptbahnhof and Biesdorf-Süd
U6: between Unter den Linden and Kurt-Schumacher-Platz
U7: between Südstern and Karl-Marx-Straße
U8: between Wittenau and Hermannstraße
U9: between Osloer Straße and Leopoldplatz

Alexanderplatz

Anhalter Bahnhof

Babelsberg

Beusselstraße

Botanischer Garten

Bundesplatz

Eichborndamm

Friedenau

Friedrichstraße

Gesundbrunnen

Hackescher Markt

Hauptbahnhof

Heidelberger Platz

Lichtenberg

Marzahn

Neukölln

Ostbahnhof

Escalators

Regional traffic / long-distance traffic

In the western pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11 not available (under construction)
In the western part of the pedestrian tunnel from Erich-Steinfurth-Straße upwards to the S-Bahn platform, track 10 and 11 currently no access for technical Information
In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 6 and 7 not available (under construction)
In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 2 and 3 not available (under construction)
From main floor upwards to lower level (parking garage) not available
In the central part of the pedestrain tunnel from the foyer of the station upwards to the S-Bahn platform, track 10 and 11 not available (under construction)
In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 6 and 7 not available (under construction)
In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 2 and 3 not available
In the eastern part of the pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11 not available (under construction)
From western pedestrian tunnel from Erich-Steinfurth-Straße upwards to S-Bahn platform, track 8 and 9 not available (under construction)

Ostkreuz

Elevators

Regional traffic / long-distance traffic

Between track 3/4 and track 13/14 not available (under maintenance)

Escalators

Regional traffic / long-distance traffic

Between S-Bahn platform track 11/12 (Ringbahn) to S-Bahn platform track 3/4 (circleline) uphill. not available
Between S-Bahn platform track 3/4 to S-Bahn platform track 11/12 (circleline) upwards. currently no access for technical Information

Potsdam Hbf

Elevators

Regional traffic / long-distance traffic

Between commercial area Potsdam and S-Bahn platform, track 6 and 7 (centre of the platform) not available
Ersatzteilbeschaffung a.B bis vsl 19KW

Escalators

Regional traffic / long-distance traffic

From commercial area Potsdam downwards to the regional/long-distance platform (western end of platform), tracks 1 and 3 currently no access for technical Information

Potsdamer Platz

Escalators

Urban transport

From S-Bahn platform, track 11 and 12 (centre of the platform) upwards to the Centrepassarelle currently no access for technical Information
From S-Bahn platform, track 11 and 12 (south corner of the platform) upwards to the Centrepassarelle not available

Regional traffic / long-distance traffic

Von der Centrepassarelle upwards to entrance of Leipziger Platz not available
From Sony Centre hall , downwards to regional- and mainline rail platform, track 3 and 4 not available

Rathaus Steglitz

Schöneweide

Spandau

Springpfuhl

Südkreuz

Elevators

Urban transport

Between lower level S-Bahn platform, track 1 and 2 (centre of the platform) and the upper S-Bahn platform, track 11 and 12 (nordwest corner of the platform) not available
Türstörung oben

Escalators

Urban transport

From the westside entrance hall upwards to the upper S-Bahn platform, track 11 and 12 (nordwestern corner of the platform) not available
From the upper S-Bahn platform, track 11 and 12 (northwestern corner of the platform) downwards to the lower level S-Bahn platform, track 1 and 2 currently no access for technical Information

Wannsee

Wedding

Westend

Westkreuz

Zehlendorf

Zoologischer Garten

U Alt-Mariendorf

U Bismarckstraße

U Boddinstraße

U Rathaus Neukölln

U Spichernstr.